Willamette PC Services

Software Applications for your business

Trophy Mount System

Frequently Asked Questions

 

Q: Does the Trophy Mount System run on Vista, 7?

A: Yes.  However, you need to launch the InterBase portion of Trophy Mount System as an application instead of a service.  The instructions are included in the documentation that comes with the CD.  In the event you downloaded a demonstration here is the excerpt from the instructions:

Build a shortcut on your desktop to start InterBase manually once before running TMS.  If Interbase is already running you will not need to start it again.
  • The folder “c:\Program Files\Interbase Corp\Interbase\Bin” on you computer contains a file named “Ibserver.exe”.
  • Using a file explorer view, right click on the file and choose the “Send To” item.
  • Choose the “Desktop (create shortcut)” item.
  • Double click this new desktop icon once prior to launching TMS.

Note:  If you copy the shortcut to the “All Programs, Startup” area, you will not need to launch the Ibserver program manually, it will start whenever you startup Vista automatically.

 

Q: Does TMS run on other operating systems?...

A: Yes.  It actually runs on all Microsoft Windows operating systems all the way back to Win95.  We don't encourage that however, since those OS's are no longer supported by Microsoft.  Trophy Mount System does not run on Apple or Linux operating systems.

 

Q: I would like a change to TMS.   What should I do?...

A: Contact us.   We can discuss with you the depth of your request.   If the change must be made deep within the bowels of TMS, it will probably wait until the next major version upgrade.   If the change is just cosmetic or simply adding another report, it should just take a couple of weeks to implement.

Once the testing and release packaging is complete for the request, we will notify the requestor and post the new version on the download update page for them and all other TMS customers to use.

Our primary objective in facilitating any request, is that the requested change benefit all of the other TMS customers as well.   If it is a specific request that will really only benefit one taxidermist, then it is much harder to justify changing TMS just to meet one customer's need.

If you notice a defect in the software, we will make that our top priority to fix and get an update out as soon as possible.

 

 

 

 

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